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Frequently Asked Questions
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Q. What do I do if I have forgotten my Visual Numerics' Account password?
A. If you forget your Visual Numerics' Account password, you can request that it be sent to you. Your password will be e-mailed to you immediately.
Q. Can I use someone else's Visual Numerics' Account?
A. No. You should only use your own Visual Numerics' Account. These accounts are not transferable and are designed to stay with you throughout your career. Anyone can create a Visual Numerics' Account for themselves in just a few minutes.
Q. Will the account I create on Visual Numerics' web site provide access to Visual Numerics' buy.vni.com ecommerce site and/or the Forum?
A. No. The account log in you create to get access to the resources Visual Numeric's offers is completely separate from the account you set up when buying Visual Numerics' products on-line at buy.vni.com or when you register for the Forum.
Q. If I change companies, do I need to create a new Visual Numerics' Account?
A. No. Your Visual Numerics' Account stays with you even if you change companies. Please advise us of your address change by updating your profile.
Q. What about spam?
A. You don't have to worry about receiving unsolicited "spam" e-mail as a result of creating an account. Our policy is to keep our customers' e-mail addresses private. We will only send e-mails you specifically authorize us to send you, such as promotional offers, newsletter, and new product announcements from our company. We will never sell your address to anyone else.
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