Visual Numerics' Technical Support has a team of highly skilled software professionals including experts in scientific visualization, mathematics and statistics, waiting to assist you.
"When we call for assistance, they quickly provide the knowledge and expertise we need to move forward. That's critical when working under tight deadlines, as I usually am. Furthermore, the software's online documentation is excellent.
Most questions are easily answered without leaving my desk."
Jean Timmerman - Air Resources Specialist
San Diego County Air Pollution Control District
We have three levels of technical support available as is or customized to specifically meet your needs. Our support levels include Electronic, Standard (Standard/Educational) and Premium Support Services. With these programs, Visual Numerics will continue to provide the world-class support that its customers have received over the past 30 years.
In particular, the PV-WAVE Premium Support Program is designed to better meet the demands placed on developers of large, complex, often mission critical, applications. The goal is to ensure that developers have the tools and assistance to create and maintain the high quality applications that organizations set out to build. Whether the required services involve
personalized consulting, additional training or closer contact with Visual Numerics' expert developers, this new support program provides expertise and on-going assistance to create and/or maintain applications that provide a high return on your investment.